| Transaction Menu | ||
| 1. | Q. | What is the function of total up in transaction body ? |
| A. | The function of total up is the sub totals for quantity and amount appear in bill printing | |
| 2. | Q. | How to distribute the other charges (eg transport charges or service charges) into item costing ? |
| A. | In transaction Receive under body section Remark 4 key in "XCOST" (without " ") , save the transaction before select Footer , under the miscellaneous charges (1) put in the amount figure. Finally, do the option call Distributed Miscellaneous Charges Into Cost in Transaction --> Generate /Update | |
| Periodic Menu | ||
| 1. | Q. | I can't restore the data from diskette, it appear "Dynazip error" |
| A. | possibility 1 --> The diskette does not contain UBS backup file (eg backup.stk) | |
| possibility 2 --> The label in diskette doesn't display "PKBACK# 001" | ||
| possibility 3 --> The diskette contain bad sector | ||
| Housekeeping Menu | ||
| 1. | Q. | What is the standard auto running number ? |
| A. | When I set without standard auto running number, the last number of bill 'CS01/999' the next number will be 'CS02/999' instead of '99999999' | |
| 2. | Q. | Can I upgrade dos stock control (version 6.2x) into windows version ? |
| A. | Yes ! you have to select transfer item from 6.2 option in Housekeeping menu. | |
| 3. | Q. | What should you do if you get an error message :Account not found, not allowed to import. Account number 0000/000, Record number 2? |
| A. | possibility 1 --> The account number doesn't exist in the Accounting system. | |
| possibility 2 --> Some of the account number haven't defined under the General Setting --> Account | ||
| possibility 3 --> Some of the account number haven't define under Group | ||
| possibility 4 --> The linking path is wrongly define | ||
| Others | ||
| 1. | Q. | When Click program icon, an error message "Error 202" |
| A. | This is because you have rename the original program folder from c:\ubsstk to c:\ubsstk1 | |
| 2. | Q. | What is "CSV" format ? |
| A. | CSV format stands for comma space delimited format, this format can be supported by Microsoft Excel. | |
| 3. | Q. | How do I solve "FILE ACCESS DENIED" when I login pin & password ? |
| A. | First , key in the pin & password, before press ok button, right click mouse button on exit button, system will prompt Yes / No ? don't answer yes or no, key in "A" (exclude the " ") follow by 123. | |
| 4. | Q. | How do I export UBS debtor file into Microsoft Excel ? |
| A. | First, go to Ms Dos Prompt, change to data directory, e.g. c:\ubsacc\data, type the command 'foxcmd' and press enter, after awhile key in the command 'use arcust' press enter then key in next command 'export to arcust type xls' press enter to process. You are allow to close this menu by typing 'exit'. Now you can open the Microsoft Excel program to open the file you have saved previously. | |
| 5. | Q. | How to un-void transactions if I already Keep Deleted Bill ? |
| A. | To un-void the transactions already deleted, you have to go to Boss menu select the option Un-void Transactions will do. | |
